Multichannel retailers celebrate excellence at venda-ecmod awards

2013

Online, catalogue and multichannel retailers representing the
full spectrum of the sector celebrated success at the venda-ecmod
direct commerce awards on Thursday, 18th April 2013.

Now in their 15th year, these annual awards recognise the hard
work, flair and commitment of businesses in the catalogue and
multichannel retail sector. With categories designed for those
targeting sales to businesses as well as for those selling to
consumers, these awards also seek to celebrate the achievements
of businesses of all scales and at all stages of
development.

Held this year at Stamford Bridge, the home of Chelsea Football
Club, the awards were presented by Sky News anchor Dermot
Murnaghan.

Best Multichannel Business category
B2B – annual sales up to £5 million: ESE
Direct

Consumer – annual sales up to £5 million:
Bloom
B2B – annual sales of £5 million – £30 million:
International Dance Supplies
Consumer – annual sales of £5 million – £30 million:
Scotts of Stow
Consumer – annual sales over £30 million: Charles
Tyrwhitt

Consumer Categories
Children’s Sector: Great Little Trading Co
Womenswear & Accessories: BoPeeps
Menswear & Accessories: Loake Shoemakers
Home including Food & Wine: Victoria Plumb
Gardening & Outdoors: Hingstons
Gifts & Gadgets: The Handpicked Collection
Luxury Brands: Wall London
Charity Trading Operation: RNLI (Sales)

Business-to-Business Categories
Industrial & Warehouse Supplies: ESE
Direct

Hotel, Restaurant, Catering: Lyco
Education & Teaching: TTS
Maintenance, Facilities Management: Lyco

Best Catalogue Creative & Production:
Seasalt
Best Website: Direct Golf
Best Mobile Commerce Site: Diamond
Manufacturers

Best Use of Social Media: Littlewoods
Exploitation of Technology – businesses with sales up to £25
million: This Works
Exploitation of Technology – businesses with sales over £25
million: Argos
Outstanding Customer Service: Bureau
Direct

Direct Commerce Readers’ Choice: Home Leisure
Direct
– commended for customer service and continuous
innovation.

The Lifetime Achievement Award was presented to Nick
Wheeler of Charles Tyrwhitt
and Chrissie Rucker
of The White Company
for their contribution to the
catalogue and home shopping sector. Previous recipients of the
lifetime achievement award include Peter Harris and Angus
Thirlwell of Hotel Chocolat, Fran Cotton of Cotton Traders,
Johnnie Boden of Boden and Tony Laithwaite of Direct Wines.

The competition was fierce and although not crowned winners, the
following companies were highly commended by the panel of
independent ECMOD judges.
Thompson & Morgan
Worldstores
Long Tall Sally
Railbookers
Bodie and Fou
Atterley Road
F. Hinds
John Lewis
Lakeland

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